Privacy Policy
Effective Date: April 2026
Sterling Scoops (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.
SMS / Text Message Communications By providing your phone number and checking the consent box on our quote or service form, you expressly consent to receive SMS/text messages from Sterling Scoops.
These messages may include service reminders, day-ahead notifications, booking confirmations, and occasional promotional offers related to our services. Message and data rates may apply. Message frequency may vary.
You can opt out of SMS communications at any time by replying STOP to any text message we send. We will send one final confirmation message after you opt out.
We will not sell, rent, or share your phone number with third parties for their own marketing purposes.
Information We Collect
We may collect:
- Name
- Address
- Email address
- Phone number
- Pet and yard details
- Billing and payment information
How We Use Your Information
We use your information to provide pooper scooper services, process payments, send service updates and reminders, and (with your consent) promotional communications.
SMS / Text Message Communications
By providing your phone number and checking the consent box on our quote or service form, you expressly consent to receive SMS/text messages from Sterling Scoops.
These messages may include:
- Service reminders and day-ahead notifications
- Quote follow-ups
- Booking confirmations
- Occasional promotional offers related to our services
Message and data rates may apply. Message frequency may vary.
You can opt out of SMS communications at any time by replying STOP to any text message we send. You may also contact us to opt out. After opting out, you will receive one final confirmation message.
We will not sell, rent, or share your phone number with third parties for their own marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers necessary to deliver the text message services.
Marketing Communications
We may send emails or text messages for service-related or promotional purposes only with your consent. You can unsubscribe from emails using the link provided in each message.
Sharing Your Information
We do not sell your personal information. We may share it with trusted service providers (such as payment processors, communication platforms, or analytics tools) solely to support our operations. We may also disclose information if required by law.
Data Security
We take reasonable measures to protect your information, but no online system is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at +(1) 320-300-0150 or Sterling@sterlingscoops.com
Agreement
By scheduling or receiving service, the client acknowledges and agrees to these terms and responsibilities.
